QuinTech Engineering Innovations B.V.

The InnovatieTeam
Bringing baggage handling at the airport to the next level

The InnovatieTeam is a joint initiative of Amsterdam Airport Schiphol, KLM Royal Dutch Airlines, Vanderlande Industries and QuinTech, aimed at delivering continuous and integral baggage handling innovations at the airport. QuinTech initiated and completed the following projects within the InnovatieTeam:

theCube - Design of the future baggage handling process
DNA - Improving the narrow-body handling process

theCube
Design of the future baggage handling process

Clients:
Amsterdam Airport Schiphol, KLM & Vanderlande Industries

Year:
2008-2009

Challenge:
Design of the future baggage handling process in 2020. Primary goal was to design the most cost- and space efficient baggage handling process, capable of handling the expected baggage flow of 2020 (highest cap/m3 and lowest cost/bag). Current designs are mainly focused on robustness & operational availability; Future designs need to incorporate the demands of cost- and space-efficiency to gain & maintain competitive advantage!

Result:
Together with AAS, KLM & VI, we found that there is high potential in further development of the current process. A roadmap is shown in order to implement step-by-step improvements. Quick wins & the longer term wins are identified. All the participating parties have gained great insight in the possibilities to improve on costs/bag & space utilization.

References:

Hendriena Ritsema (Manager Capacity, Amsterdam Airport Schiphol)
Ton Opdam (Program Manager Baggage Systems Development, KLM)

DNA
Improving the narrow-body handling process

Clients:
Amsterdam Airport Schiphol, KLM & Vanderlande Industries

Year:
2008-2009

Challenge:
The study was performed as an integral part of KLM's and Schiphol's continuous push for innovation and service improvement. The challenge was to identify opportunities for innovation in the baggage handling process between the departing/incoming aircraft and the baggage handling system for non-containerized flights. Keywords: innovation, reduce IR-rate, short throughput time, improve labor conditions.

Result:
Through close collaboration with KLM, Schiphol and Vanderlande Industries, QuinTech succeeded in identifying important opportunities for innovation. Based on QuinTech's integral approach (airport-airline) to the baggage handling process short- and long-term measures were defined to further reduce the IR-rate and improve labor conditions on the platform.

References:

Hendriena Ritsema (Manager Capacity, Amsterdam Airport Schiphol)
Ton Opdam (Program Manager Baggage Systems Development, KLM)

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